Privacy policy

1. Controller

Pablo Huarte Uhagon, Spanish tax ID 02570505W, professional address Calle Libertad 37, 28004 Madrid, Spain, is the data controller. Contact: hello@estiawatch.com.

2. Data and purposes

When you use the form, we may process your name, email, telephone number, approximate property area, plan of interest, message and any information you choose to provide. We use it to answer your enquiry, assess service coverage and, when requested, prepare a proposal or contractual relationship. We do not use this information for unrelated advertising or make automated decisions about you.

3. Legal basis

The legal basis is your consent when submitting the form and, where you request information for a possible engagement, taking pre-contractual steps at your request. If you become a client, certain processing will be necessary to perform the contract and comply with legal obligations.

4. Retention

Enquiries that do not lead to a contract are retained for no more than 12 months, unless you request earlier deletion or retention is needed for potential liabilities. Client data is retained during the contract and afterwards for the applicable statutory periods.

5. Recipients and providers

We do not sell your data. Necessary providers may access it under their own agreements and safeguards, including Google Workspace for email, Formspree for form delivery, Calendly when you book, WhatsApp when you choose that channel and the website host. Data may also be disclosed to authorities when legally required.

Some providers may process data outside the European Economic Area. Where applicable, recognised safeguards such as adequacy decisions or standard contractual clauses will be used.

6. Your rights

You may request access, correction, deletion, objection, restriction and portability, or withdraw consent, by emailing hello@estiawatch.com with “Data protection” in the subject. We may request reasonable information to confirm your identity. You may also complain to the Spanish Data Protection Agency.

7. Security, children and cookies

We apply reasonable security measures. The website is not directed at children under 14. The current version uses no analytics, advertising or non-essential cookies. If that changes, this information will be updated and consent requested where required.